Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
VIP Sales Manager (Crypto): Building and expanding relationships with institutional and VIP clients in Southeast Asia with an accent on customer acquisition, portfolio development, and financial-market client services. Focus on designing key-customer processes, analyzing user behavior, and coordinating cross-functional solutions and product feedback.
Location: South East Asia; full-time onsite or remote
Company
A global blockchain ecosystem providing cryptocurrency exchange, digital-asset trading, financial, institutional, payments, and Web3 services.
What you will do
- Acquire and develop trusted relationships with major global institutional and VIP clients.
- Expand existing customer relationships through sustained communication and needs analysis.
- Build key-customer service processes and systems, define management rules, and track account status.
- Analyze user behavior, identify hidden needs, and prepare key-customer analysis reports.
- Coordinate with multiple departments to deliver customer-service solutions and product feedback.
Requirements
- 3–5 years of experience in sales and client services within banking, investments, FX sales, or another international financial environment.
- Proven customer acquisition or origination experience with clear sales KPIs.
- Experience using a CRM tool and working autonomously within a sales team.
- Experience with regional sales teams and attending or hosting customer-acquisition events.
- Existing relationships with institutional clients, HNW individuals, proprietary trading firms, private-bank customers, brokers, futures institutions, or commercial banks.
- Fluent English required for coordination with overseas partners and stakeholders; strong communication, relationship-management, flexibility, and ability to work under pressure.
Nice to have
- Crypto industry experience.
- Additional language skills.
Culture & Benefits
- Work with a global team serving sophisticated trading and investment participants.
- Autonomous work in a fast-paced, high-pressure, results-driven environment.
- Opportunities to travel, attend bespoke events, and meet clients.
- Flat organizational structure, career growth, and continuous learning.
- Competitive salary and company benefits.
- Work-from-home arrangement, varying according to the business team's work requirements.
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