Support Associate (Part-time)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Support Associate (Part-time): Supporting customers, courier partners, and venues via live chat and phone, ensuring smooth delivery operations with an accent on customer obsession and team collaboration. Focus on multitasking in a fast-paced 24/7 environment, handling shifts in mornings, evenings, and weekends.
Location: Prague (Czech Republic), possibility of working from home
Company
Technology company building a delivery platform for food and more, operating in 500+ cities across 30 countries, part of DoorDash.
What you will do
- Support customers, courier partners, and venues via live chat and phone
- Ensure delivery operations run smoothly
- Develop the support function together with the support team and other teams
Requirements
- Fluent in Czech and professional working proficiency in English
- Great communication skills with a personal touch, customer-obsessed and team-oriented mindset
- Fast learner, able to multitask in a fast-paced environment
- Available to work shifts including mornings, evenings, and weekends (24/7 support)
Culture & Benefits
- Engaging team culture full of fun, respect, and mutual support
- Development of communication, multitasking, and prioritization skills
- Participation in side projects like automation or training
- Personal growth support, Multisport card, Benefit Plus program, order discounts, office snacks and drinks
- Possibility of working from home
Hiring process
- Submit application and CV; applications reviewed on an ongoing basis
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