Relationship Manager

TL;DR

Relationship Manager (Merchant Acquiring): Drive offline merchant acquiring businesses across sectors like supermarkets, pharmacies, and restaurants with an accent on developing strategies to increase sales revenue. Focus on managing Merchant Acquisition team, monitoring KPIs, and ensuring transaction value, volume, and revenue targets are met and exceeded.

Location: Lagos, Nigeria

Company

Mobile banking institution providing credit, accounts, debit cards, and POS solutions for emerging markets, primarily in Nigeria.

What you will do

• Drive Merchant Acquiring business across sectors including supermarkets, pharmacies, filling stations, eateries, and hotels.
• Develop plans and initiatives to grow Merchant Acquisition and achieve sales goals.
• Manage and lead regional Merchant Acquisition team for profitable growth.
• Monitor daily, weekly, and monthly KPIs, ensuring targets are met.
• Drive Key Account Managers to meet their KPIs.
• Follow up with merchants, visit active/inactive ones, and retrieve POS terminals as needed.

Requirements

• Bachelor’s Degree in Sales and Marketing or related fields.
• 6-8 years experience in Merchant business.
• Must have an Android phone.
• Proven experience managing high-performance sales team.
• Ability to motivate sales managers for performance.
• Strong communication, interpersonal skills, customer orientation, flexibility, and result-oriented mindset.

Culture & Benefits

• Private Health Insurance
• Performance Bonus
• Pension Plan
• Training & Development

Hiring process

• 30-minute screening call with recruitment team.
• 30-60 minute technical interview with hiring manager.