IT Manager (Infrastructure)

TL;DR

IT Manager (Infrastructure): Managing internal technology environment and operational health for a global AI-native platform with an accent on SOX compliance, identity and access management (IAM), and internal automation. Focus on scaling IT infrastructure, automating workflows via Workato, and leading a distributed team of engineers and contractors.

Location: Hybrid in Chicago, IL (In-person attendance required Tuesdays and Thursdays)

Salary: $125,012 – $166,682

Company

AI-native social platform powering connections for millions of users globally.

What you will do

• Manage and optimize Mac-first, Google Workspace environment across multiple US offices.
• Oversee IT helpdesk support, hardware lifecycle, and onboarding/offboarding workflows.
• Own IT General Controls (ITGCs) and serve as the primary point of contact for SOX compliance and external auditors.
• Lead workflow automation projects using Workato to reduce manual effort across cross-functional teams.
• Evaluate and implement AI tools to improve IT operations efficiency and establish governance guardrails.
• Manage and mentor a distributed team of 2 full-time engineers and 3 contractors.

Requirements

• 5+ years in IT, with at least 2 years in a management or senior lead capacity.
• Proven experience owning SOX ITGCs and working directly with external auditors.
• Deep hands-on expertise in Mac-first environments and Google Workspace administration.
• Administration experience with IAM platforms such as OneLogin or Okta.
• Experience building and managing workflows using iPaaS tools, specifically Workato.
• Must be based in Chicago to support the hybrid office requirement.

Nice to have

• Experience at an AI-native or AI-forward tech company.
• Experience transitioning between in-house helpdesk and managed/outsourced models.
• Familiarity with the operational demands of a public or recently IPO'd tech company.

Culture & Benefits

• Full premium health, dental, and vision coverage for employees.
• Up to $300,000 in fertility and family-building support (IVF, surrogacy, adoption).
• 401(k) with 6% match and immediate vesting.
• Industry-leading gender-affirming care coverage (up to 90%).
• Flexible vacation policy and two company-wide rest weeks per year.
• Monthly stipends for cell phone, internet, wellness, food, and commuting.