Quotation Technical Support Specialist (Engineering)

TL;DR

Quotation Technical Support Specialist (Engineering): Providing technical support for the management of quotations for palletizing and depalletizing systems with an accent on value selling, TCO, and technical solution fitting. Focus on preparing complex offers for Key Accounts, conducting risk assessments, and coordinating with Product Managers to ensure no cost deviations.

Location: Parma, Italy

Company

hirify.global is a global leader in providing complete packaging solutions for the liquid food and beverage industry.

What you will do

• Deliver comprehensive quotations for stand-alone and complete line projects, specifically for structured customers and Key Accounts.
• Develop out-of-standard options within standard offers to meet specific customer technical requirements.
• Guide regional sales teams in proposing optimal solutions based on customer typology and priorities.
• Build value-selling argumentation focusing on competitive differentiation and Total Cost of Ownership (TCO).
• Conduct risk assessments and establish mitigation plans for critical offers.
• Support Project and Account Managers during in-house customer meetings.

Requirements

• Technical professional qualification or Bachelor's degree in Engineering.
• Fluent English, both written and spoken.
• Knowledge of physics, mechanics, computer systems, automation, and regulation.
• Proficiency in AutoCAD 2D/3D drawing software.
• Knowledge of project management techniques and MS Office (Excel, Word, Project, PowerPoint).
• Must be located in or able to work onsite in Parma, Italy.