Senior Onboarding Manager (Fintech)

TL;DR

Senior Onboarding Manager (Fintech): Managing the end-to-end merchant onboarding process for card payment processing and banking services with an accent on compliance, KYC, and high-risk vertical management. Focus on scaling the onboarding function, ensuring alignment with Visa/Mastercard standards, and mentoring a team of specialists.

Location: Remote (Lithuania)

Company

An international fintech providing businesses with card payment processing, FX, and banking services through a streamlined platform.

What you will do

• Mentor and develop a team of onboarding specialists to scale the function.
• Oversee end-to-end merchant onboarding processes, ensuring quality and regulatory compliance.
• Act as the primary escalation point for complex and high-risk onboarding cases including crypto, forex, and adult industries.
• Ensure all processes align with Visa, Mastercard, and internal compliance standards.
• Collaborate cross-functionally with Sales, Risk, and Compliance teams.
• Drive process improvements, automation, and operational scalability.

Requirements

• 4+ years of experience in onboarding, underwriting, or KYC within the fintech or payments sector.
• Proven expertise in card acquiring and merchant onboarding.
• Experience managing or mentoring a professional team.
• Strong exposure to high-risk industries such as crypto, forex, and adult content.
• Solid understanding of payments compliance and Visa/Mastercard requirements.
• Fluent English proficiency.

Culture & Benefits

• Opportunity to grow within a fast-scaling international fintech environment.
• Collaboration with a core compliance team in a high-growth business.
• Competitive compensation package.
• Flexible working arrangements and a supportive corporate culture.