Social Media Manager

TL;DR

Social Media Manager (B2B): Own and drive global social media strategy for AI-powered IT management and cybersecurity software with an accent on brand reputation, online engagement, and B2B trends. Focus on content planning, end-to-end execution, analytics optimization, and cross-functional partnerships for campaigns and executive communications.

Location: Vancouver, British Columbia

Company

Leading provider of AI-powered IT management and cybersecurity software serving MSPs and internal IT organizations worldwide, managing over 15 million endpoints in 20+ countries.

What you will do

• Own and drive global social media strategy aligned with business goals and brand reputation
• Lead content planning including editorial calendars for campaigns and initiatives
• Oversee end-to-end content execution across platforms: copy, creative, publishing, optimization
• Ensure consistent messaging and brand voice on all social channels
• Partner cross-functionally on launches, updates, and executive communications
• Manage analytics, reporting, and performance insights to optimize strategy
• Mentor junior team members and act as SME on social trends and best practices

Requirements

• BA/BS in Journalism, Communications, Marketing or related
• At least 5 years B2B social media experience, preferably in technology/IT/software
• 3-5 years experience creating/editing short-form and long-form video content for social platforms (LinkedIn, Instagram, YouTube)
• Experience with Meltwater, Sprout Social, Canva (2+ years a plus)

Nice to have

• B2B public relations experience in technology products or IT/software industry
• Ability to manage multiple projects, tight deadlines, and direction changes in fast-paced environment
• Self-motivated with independent and collaborative working style

Culture & Benefits

• High-growth, high-performance culture centered on innovation, accountability, and results
• Embrace challenges, urgency, and continuous improvement
• Global team supporting customers in 20+ countries
• Equal employment opportunity regardless of protected characteristics