Staff Quality Assurance Analyst

TL;DR

Staff Quality Assurance Analyst (Healthcare IT): Design, develop, and execute test cases for claims processing platforms with an accent on functional, regression, integration, and automated testing. Focus on analyzing requirements, root cause analysis of defects, and collaborating with cross-functional teams to ensure payment accuracy and system reliability.

Location: Onsite in Manila, Philippines

Company

AI-first healthcare technology company preventing inaccurate payments and reducing waste in the healthcare ecosystem.

What you will do

• Design, develop, and execute manual and automated test cases for projects of varying complexity.
• Analyze requirements, create test plans, and conduct thorough test result reviews.
• Collaborate with Payment Accuracy Advisors, Business Analysts, and Engagement Managers to validate requirements and mitigate risks.
• Perform root cause analysis, triage defects, and support post-production validation.
• Facilitate customer workshops, lead change management, and ensure PTO coverage through documentation.
• Contribute to QA process improvements, automation frameworks, and industry best practices.

Requirements

• Bachelor’s degree in Computer Science or related field (or equivalent experience)
• 5+ years in Software Quality Assurance with manual and automated testing experience
• Experience with functional, regression, performance, and integration testing
• Practical experience with XML, HTML, JavaScript, VB, C#, Python scripting
• Proficiency in SQL Developer, Excel, Jira or ALM, and test environment management
• Strong analytical, problem-solving, and communication skills

Nice to have

• Knowledge of healthcare IT or claims processing
• Professional certifications like ISTQB, CAST, or AWS Cloud Practitioner

Culture & Benefits

• HI-TRUST and SOC2 certified environment
• 100% PTO coverage with documented processes
• Focus on continuous improvement, structured communication, and customer success
• Opportunities to shape healthcare innovation with AI