Lab Support Installation Technician - onsite Ottawa

TL;DR

Lab Support Installation Technician (Telecom/Data Center): Hands-on installation and support of telecommunications and data center equipment across R&D lab environments with an accent on structured cabling, DC power systems, and hardware integration. Focus on installing racks, terminating fiber optics and Ethernet cabling, testing systems, and maintaining lab reliability under innovation demands.

Location: Onsite Ottawa, Canada

Salary: $59,100 - $94,300 annually (Ottawa)

Company

Global leader in high-speed connectivity powering telecommunications and data center solutions.

What you will do

• Install and support telecom and data center equipment in R&D labs
• Perform physical installation of frames, racks, cabinets, shelves, and hardware
• Install, terminate, energize, and test DC power cabling from breaker panels
• Install, terminate, clean, and test communications cabling including Ethernet, fiber optics, coaxial, and BIX
• Support installation of hirify.global/third-party telecom gear, servers, switches, storage, and PDUs
• Maintain labeling, documentation, asset records, and ensure compliance with safety and cabling standards

Requirements

• 5+ years in telecommunications, data center, or R&D lab support
• Hands-on experience installing/supporting telecom and data center infrastructure
• Ability to install, terminate, and test structured cabling (Cat5e, Cat6, Cat6A, MPO/MTP fiber)
• Knowledge of structured cabling standards and DC power systems/breaker panels
• Physical ability to lift and install heavy equipment
• College diploma in technician program or equivalent experience

Nice to have

• R&D lab support experience
• Telecom service management systems familiarity
• Strong troubleshooting and mechanical aptitude
• High standards in cabling organization and routing
• Ability to work independently on multiple requests
• Collaboration skills and customer-oriented mindset

Culture & Benefits

• Flexible work environment prioritizing growth, well-being, and belonging
• Comprehensive benefits: medical, dental, vision, DCPP (Canada) with matching, ESPP, EAP
• Paid holidays, sick leave, vacation, and compliance with Paid Family Leave laws
• Discretionary incentive bonus eligibility
• Commitment to diversity, respect, and equal opportunity