6 дней назад
Senior Shop Manager
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Shop Manager (E-commerce): Responsibility for strategic and operational development of B2B & B2C online shops with an accent on customer journey optimization, conversion rates, and search/ranking. Focus on analyzing KPIs, implementing A/B tests, and ensuring consistent user experience across markets.
Location: Belgrade, Serbia (hybrid with office attendance)
Company
High-growth company revolutionizing healthcare with trend-setting challenges.
What you will do
- Drive strategic and operational development of B2B & B2C online shops
- Optimize customer journey and conversion rates across all touchpoints
- Manage and develop the online shop platform
- Optimize search and ranking strategies
- Collaborate with Marketing, IT, Product Management, and external partners
- Analyze KPIs like traffic, conversion, revenue and derive measures
- Implement A/B tests and data-driven optimizations
- Ensure consistent user experience across markets
Requirements
- Several years of experience in B2B & B2C e-commerce, ideally as Shop Manager or similar
- Strong analytical skills and experience with Google Analytics, shop systems, testing tools
- Strong understanding of customer experience and conversion optimization
- Experience working with cross-functional teams
- Hands-on mentality and independent working style
- Very good English language skills
Nice to have
- German language skills
Culture & Benefits
- Familial atmosphere in open-minded multinational team
- Flexibility with remote work to create ideal environment
- All necessary equipment provided
- Covered private health insurance
- Budget for professional improvement (courses, conferences, books)
- Budget for English and German languages
- Nice office in Belgrade with stocked kitchen, table tennis, soccer, darts
- Skilled senior co-workers and growth opportunities
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