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4 дня назад

Computer Operations (IT Infrastructure)

Формат работы
hybrid
Тип работы
fulltime
Английский
b2
Страна
Mexico
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR

Computer Operations (IT Infrastructure): Supervising and controlling intricate networks and applications with an accent on batch operations and first-level issue resolution. Focus on operating distributed systems in a multi-vendor environment and ensuring high service levels for customers.

Location: Mexico City, Mexico (Hybrid)

Company

hirify.global is a leading provider of mission-critical technology systems and IT infrastructure services for global businesses.

What you will do

  • Supervise and control intricate networks and applications in a multi-vendor environment.
  • Operate distributed systems and perform batch operations according to service agreements.
  • Analyze first-level issues across various systems and resolve or route them appropriately.
  • Develop support system management processes tailored to specific customer requirements.
  • Collaborate with cross-functional teams to ensure top-notch service delivery.

Requirements

  • Experience with scheduling software, reporting, and logging.
  • Proficiency with Windows or Mac operating systems.
  • Must be based in Mexico City, Mexico.

Nice to have

  • Experience with troubleshooting.
  • Knowledge of backup/recovery and basic networking.

Culture & Benefits

  • Dynamic, hybrid-friendly work environment that supports well-being.
  • Be Well programs covering financial, mental, physical, and social health.
  • Access to professional certifications from Microsoft, Google, and Amazon.
  • Personalized development goals and continuous feedback for career growth.
  • Inclusive culture focused on empathy, kinship, and shared success.

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