Senior Web Designer

TL;DR

Senior Web Designer: Design, develop, and maintain web pages, templates, and components for global customer support platforms with an accent on scalable front-end solutions, technical integrations, and UX performance. Focus on collaborating with cross-functional teams, managing high-volume backlogs, supporting A/B testing, and overseeing release processes.

Location: Remote across Brazil

What you will do

• Design, develop, and maintain web pages, templates, and components for customer support and help center platforms.
• Build scalable, high-performance front-end solutions aligned with business and UX needs.
• Handle technical integrations between web platforms, support systems, and analytics tools.
• Collaborate with support, product, marketing, and engineering teams to deliver solutions.
• Manage backlog priorities based on impact, urgency, and ROI; support A/B testing and performance analysis.
• Oversee release management, QA, and site performance monitoring.

Requirements

• Advanced English communication skills, written and verbal
• Strong experience in web development with HTML, CSS, and JavaScript.
• Solid UI layout knowledge including CSS Grid, responsive design, and debugging.
• Experience with Webflow and Figma for design and implementation.
• Familiarity with Google Analytics for performance tracking.
• Analytical mindset focused on scalability, UX, and web architecture; ability to manage priorities in fast-paced environments.

Nice to have

• Experience with Mixpanel, Zapier, or Salesforce integrations.

Culture & Benefits

• Comprehensive health and dental plans with no co-payments; life insurance.
• Meal vouchers, supermarket benefits, home office allowance, Wellhub access.
• English learning program, extended parental leave, birthday off, flexible hours.
• Apple equipment provided; employee referral bonuses; inclusive environment.