Field Service Tech II (iGaming)

TL;DR

Field Service Tech II (iGaming): Installation and maintenance of gaming devices and communication infrastructure in the Ottawa region with an accent on component-level troubleshooting and hardware upgrades. Focus on ensuring system stability, managing fiber optic and network connectivity, and maintaining compliance with local gaming jurisdictions.

Location: Ottawa, Ontario, Canada (Field-based)

Company

hirify.global is a global leader in gaming, digital entertainment, and fintech solutions, operating in over 100 countries.

What you will do

• Install, troubleshoot, and maintain gaming devices and communication equipment in the allocated region.
• Perform component-level repairs and preventative maintenance on hardware and firmware.
• Install and maintain fiber optic lines and WAP telephone lines.
• Conduct pre-installation site assessments to identify wiring and parts requirements.
• Provide initial and ongoing customer training on basic game functionality.
• Track and report all activities utilizing SAP and other software tools.

Requirements

• High school diploma or equivalent.
• 2-4 years of experience in installing and repairing electronics, electro-mechanical, telecom, or computer equipment.
• Proficiency in AC/DC fundamentals and reading wiring diagrams.
• Valid driver's license and clean driving record.
• Ability to obtain a Gaming License and be at least 21 years of age.
• Ability to lift 50 lbs or more and pass a security background investigation.

Culture & Benefits

• Work with a global powerhouse in gaming and digital entertainment.
• Inclusive and diverse corporate culture emphasizing equal opportunity.
• Home-based office provided for regional operations.
• Opportunities to work with advanced technology in the fintech and gaming sectors.