Head of Estonian SME Sales Group (Insurance)

TL;DR

Head of Estonian SME Sales Group (Insurance): Leading and developing the SME Commercial Sales team in Estonia to drive sales performance and modernize the service model with an accent on people leadership and commercial strategy. Focus on designing customer journeys, optimizing workflows based on data, and strengthening customer experience.

Location: Onsite in Tallinn, Tartu, or Pärnu, Estonia

Salary: €3,700–€4,500 gross per month + annual bonus

Company

A leading international insurance provider focused on delivering stability and innovative financial services for business customers.

What you will do

• Lead, coach, and develop the SME Commercial Sales team in Estonia.
• Drive sales performance while ensuring high quality retention and customer satisfaction.
• Analyze customer segments and workflows to identify and implement data-driven improvements.
• Contribute to the design and optimization of business customer journeys and experience.
• Collaborate with Digital, Product, Risk management, Claims, and Marketing stakeholders.
• Support the implementation of Baltic-wide solutions within the local organization.

Requirements

• University degree, preferably in business administration or finances.
• Proven experience in leading and developing sales teams.
• Experience in B2B sales, customer management, insurance, or financial services.
• Strong commercial judgment and analytical capability for data-driven decision making.
• Very good Estonian and good English skills, both spoken and written.

Culture & Benefits

• Competitive monthly salary with an annual bonus.
• Comprehensive health insurance and additional vacation days.
• Financial benefits and discounts on company products for employees and their families.
• Access to personal development, training opportunities, and stimulating international projects.
• Supportive work environment with a focus on wellbeing and office activities.