Installation Coordinator (Fleet Management)

TL;DR

Installation Coordinator (Fleet Management): Manage and oversee the installation process of fleet and automotive management solutions with an accent on client interaction, scheduling, and problem-solving. Focus on troubleshooting issues, providing training and support, and improving installation processes for seamless deployment.

Location: Mitikah, Mexico City

Company

Provider of automotive and fleet management solutions.

What you will do

• Manage installation processes for fleet and automotive solutions, ensuring timely execution.
• Act as primary client contact, providing updates and addressing concerns.
• Coordinate scheduling with clients and internal teams.
• Troubleshoot issues and escalate to technical teams as needed.
• Maintain documentation of activities and interactions.
• Provide client training and support on installed solutions.
• Identify process improvements and collaborate with sales, support, and product teams.

Requirements

• 0-1 year experience in similar role, preferably fleet management or automotive.
• Strong organizational, communication, and customer service skills.
• Proficient in troubleshooting and problem-solving.
• Familiarity with fleet management systems and telematics preferred.
• Bachelor's degree preferred.
• Driven, adaptable, thrives in fast-paced environment.