Customer Success Manager (Spanish Speaking)

TL;DR

Customer Success Manager (SaaS): Managing a portfolio of 100-200 mid-market accounts to ensure high product adoption and customer growth with an accent on engagement activities and account prioritization. Focus on turning customers into product champions and fostering long-term community success.

Location: Remote (LATAM): Must be based in Mexico, Argentina, Colombia, or Costa Rica

Company

hirify.global is a software platform designed to help vacation rental managers automate and scale their businesses.

What you will do

• Manage a large portfolio of 100-200 mid-market accounts.
• Foster high product adoption rates to ensure customers maximize the value of the platform.
• Cultivate product champions who contribute to the overall growth and success of the community.
• Execute and deliver consistent engagement activities across the assigned portfolio.

Requirements

• Fluency in Spanish.
• Ability to effectively prioritize and manage a high volume of accounts.
• Must be based in one of the following countries: Mexico, Argentina, Colombia, or Costa Rica.

Culture & Benefits

• 100% remote work arrangement.
• Full flexibility to work from home, a co-working space, or any preferred location within your country of residence.