Sr. Analyst/JIRA SME (Jira)

TL;DR

Sr. Analyst/JIRA SME (Atlassian/SAFe): Supporting Jira standardization and user support for the Department of Veterans Affairs with an accent on workflow standards, tool integration, and end-to-end visibility. Focus on configuring Jira Align, developing dashboards, and streamlining processes using the SAFe framework.

Location: US-based, fully remote. Core business hours are 8am-5pm ET.

Salary: $115,000 - $122,000 Annually

Company

hirify.global is a government IT transformation company providing innovative services to improve agency operations.

What you will do

• Lead Jira standardization efforts and provide user support to ensure end-to-end visibility across the product line.
• Integrate tools and drive data/workflow standards across Jira, Jira Advanced Roadmaps, and Jira Align.
• Identify implementation gaps against standard templates and recommend alternatives for better alignment.
• Provide technical support and training for end-users regarding Jira within the SDLC.
• Develop Jira filters, reports, dashboards, and roadmaps.
• Collaborate with Scrum teams, Product Managers, and stakeholders to streamline efficiency using the SAFe framework.

Requirements

• Bachelor's degree in a technical field (or equivalent experience) and 8+ years of related experience.
• Deep expertise in configuring, administering, and supporting Jira and Jira Align.
• Ability to obtain and maintain a Suitability/VA Public Trust clearance.
• Strong analytical and problem-solving skills with the ability to work independently.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Nice to have

• Certification or knowledge of SAFe, Lean Kanban, or DevSecOps.
• Experience with Power BI, GitHub, Confluence, and SharePoint.
• Experience with Agile Accelerator.

Culture & Benefits

• Learning and development platform including certification preparation content.
• Training, education, and certification assistance for full-time employees.
• Flexible work environment and Internal Mobility Program.
• Employee Assistance Program (EAP) and corporate discounts.
• Additional perks such as pet insurance and referral bonuses.

Hiring process

• Virtual video interview with the hiring manager and/or team (camera and photo ID required).
• Enhanced Biometrics ID verification screening.
• Comprehensive background check covering criminal history, education, and employment for the past 7 years.