Site Reliability Engineer (Azure)

TL;DR

Site Reliability Engineer (Azure): Managing stability and reliability of B2B & B2C ecommerce platforms with an accent on automation, telemetry, and cloud infrastructure. Focus on optimizing Azure AKS environments, implementing proactive monitoring using Splunk and AppInsights, and automating deployments via CI/CD pipelines.

Location: Northbrook, IL

Company

hirify.global is a professional services firm providing technical staffing and platform operations support for enterprise clients.

What you will do

• Monitor and maintain Development, QA, Staging, and Production environments to ensure high availability.
• Mitigate production performance issues and implement automated remediations to prevent recurrence.
• Configure monitors, alerts, and Service Level Indicators (SLIs) using various telemetry technologies.
• Automate the deployment of cloud resources using Infrastructure as Code (IaC) pipelines.
• Collaborate with application and cloud teams to guide container and pod deployments.
• Perform root-cause analysis (RCA) and incident management for software and telemetry defects.

Requirements

• Expert experience with ATG Commerce or building custom Java/Java EE solutions on Azure AKS.
• 3+ years of professional experience with Microsoft Azure.
• Hands-on experience with containerization, Kubernetes, and microservices architecture.
• Proficiency with APM tools such as Splunk APM, AppDynamics, or Azure AppInsights.
• Experience with DevOps platforms including Jenkins, Artifactory, ACR, or Azure DevOps.
• Ability to participate in after-hours on-call rotations and maintenance windows.
• Bachelor's degree in Computer Science or a relevant four-year degree.

Nice to have

• Experience using Terraform for Infrastructure as Code.
• Deep knowledge of Azure networking, Application Gateway, APIM, and IAM Policy.
• Production support experience specifically for E-commerce websites.
• Experience tracking and reporting KPIs such as MTBI, MTRS, and MTTD.

Culture & Benefits

• Work within an Agile environment partnering closely with a Scrum Master.
• Opportunity to mentor full-time employees and drive operational excellence.
• Fast-paced environment focusing on continuous improvement through operational metrics.