Community Manager (Gaming)

TL;DR

Community Manager (Gaming/Discord): Leading the strategy to grow and scale the official Discord server by building acquisition funnels and onboarding experiences with an accent on player growth and community engagement. Focus on driving users from core platforms into the community and optimizing the end-to-end user journey.

Location: Remote (US)

Company

A publicly traded technology company specializing in regulated gaming and sports betting.

What you will do

• Execute end-to-end acquisition strategies to drive player growth from core platforms into the Discord community.
• Design and optimize onboarding experiences for a seamless journey from first click to first interaction.
• Collaborate with internal sports owners, marketing teams, and product managers to secure visibility and exclusive offers.
• Develop and launch creative campaigns to encourage member participation and retention.
• Analyze funnel performance, conversion metrics, and retention data to refine growth strategies.
• Provide strategic direction and mentorship to Specialists and Associates.

Requirements

• At least 5 years of experience in community management, growth marketing, or digital acquisition.
• Proven success in building acquisition funnels and onboarding flows.
• Deep expertise in Discord, including role management and behavior tracking tools.
• Strong analytical thinking and ability to use data to drive continuous improvement.
• Comprehensive understanding of the sports and gaming landscape.
• May be required to obtain a gaming license issued by state agencies as a condition of employment.

Culture & Benefits

• Innovation-driven environment that actively integrates AI to enhance customer experiences.
• Equal-opportunity employer committed to diversity and inclusion.
• Supportive application culture designed to combat imposter syndrome.
• Remote-friendly work environment within a NASDAQ-listed technology company.