Middle Site Reliability Engineer (iGaming)

TL;DR

Middle Site Reliability Engineer (iGaming): Powering high-performance iGaming systems with automation, observability, and 24/7 reliability with an accent on production stability and incident response. Focus on reducing operational toil, improving observability, and ensuring reliable services through SLI/SLO frameworks.

Location: Fully remote. Offices available in London, Limassol, Tbilisi, and Yerevan for those who prefer a hybrid setup.

Company

An international iGaming platform provider focusing on high-performance systems and a culture of freedom and flexibility.

What you will do

• Handle shift-based operations including monitoring, alert response, and incident handling.
• Perform technical investigations and coordinate with engineering teams for incident resolution.
• Develop and refine observability tools, metrics, alerts, and dashboards across platforms.
• Reduce operational toil by creating automation, runbooks, and repeatable processes.
• Maintain technical documentation and Knowledge Base within the Atlassian ecosystem.
• Collaborate with development teams to improve production readiness and reliability practices.

Requirements

• 1+ year of experience in a production-focused role (Ops, Support L2+, DevOps, or Junior SRE).
• Proficiency in Linux production environments, including debugging, system services, and logs.
• Solid understanding of networking fundamentals (TCP/IP, DNS, HTTP, load balancing, TLS).
• Experience with containerization using Docker or compatible runtimes.
• Ability to troubleshoot across application, network, and infrastructure layers.
• Availability to cover late-evening and night shifts in rotation.

Nice to have

• Familiarity with Kubernetes.
• Experience with AWS services (EC2, ALB/NLB, RDS, S3, IAM).
• Exposure to Terraform and/or Ansible.
• Experience working in high-availability environments where downtime is critical.

Culture & Benefits

• Fully remote work with optional office access in specific regional hubs.
• Competitive salaries and a flexible benefits plan for gym, courses, or subscriptions.
• Paid vacation, sick leave, and unlimited holidays to ensure work-life balance.
• Private medical insurance compensation.
• Continuous career development, learning opportunities, and an education foundation.
• Flat organizational structure with zero bureaucracy and a respect-based culture.

Hiring process

• 30-minute introductory interview with the HR team.
• First stage technical interview (1h) focusing on theoretical skills.
• Second stage technical interview (1h) assessing hard skills.
• Final 1-hour culture fit and working style interview.