Process Enablement Intern

TL;DR

Process Enablement Intern (Project Management): Supporting the Digital Marketing Project Management team by optimizing internal workflows and process documentation with an accent on clarity, visual aids, and tool adoption. Focus on translating team feedback into actionable guidance and facilitating internal training programs.

Location: Hybrid Sofia, Bulgaria

Company

hirify.global is a trusted provider of software that enables customers to develop, deploy, and manage AI-powered applications and experiences.

What you will do

• Enhance and maintain core workflow documentation by simplifying language and adding visuals.
• Collect feedback from Project Managers and delivery teams to identify and resolve internal friction.
• Test workflows and automations from a user perspective to document practical usage and bridge gaps.
• Coordinate in-person training sessions and create reusable assets such as FAQs and notes.
• Plan and summarize post-training surveys to improve internal onboarding.
• Highlight recurring bottlenecks and unclear instructions to the Project Management team.

Requirements

• Currently pursuing a degree in Business, Business Administration, or a relevant field.
• Strong written communication skills in English.
• Ability to work with structured templates and maintain documentation clarity.
• Must be based in or able to work hybrid in Sofia, Bulgaria.

Nice to have

• Experience creating slides, diagrams, flowcharts, or short explanatory videos.
• Familiarity with GenAI tools for drafting, summarization, and improving documentation.

Culture & Benefits

• Generously paid internship program with a detailed onboarding plan.
• 15 days of vacation for the 6-month period plus an extra day off for your birthday.
• Dedicated mentorship to support professional growth.
• Premium healthcare and dental care coverage.
• Modern office environment with an onsite gym.
• Potential for future full-time job opportunities based on performance.