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обновлено 30 дней назад

Global Commercial Effectiveness Manager (Pharma)

Формат работы
hybrid
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
Italy
Релокация
Italy
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR

Global Commercial Effectiveness Manager (Omnichannel/Pharma): Designing and executing data-driven customer engagement strategies based on the omnichannel go-to-market model with an accent on commercial effectiveness and channel optimization. Focus on defining ROI measurement frameworks, integrating behavioral analytics, and automating engagement planning across global affiliates.

Location: Hybrid (HQ in Parma, Italy or Affiliates in Europe)

Company

hirify.global is an international research-focused biopharmaceutical group with 90 years of experience operating in over 30 countries.

What you will do

  • Lead global coordination of affiliates to execute the Customer Engagement Impact Plan (CEIP) framework.
  • Define optimal channel mixes based on external benchmarks, internal data, and customer insights.
  • Establish and maintain effectiveness metrics and Marketing Mix ROI measurement frameworks.
  • Act as the global data owner for customer engagement data within the commercial analytics framework.
  • Evaluate and implement new solutions to automate planning, execution tracking, and updates.
  • Provide coaching and guidance to affiliates on omnichannel best practices.

Requirements

  • At least 5 years of experience in Commercial Excellence, BI, Digital Marketing, or CX, preferably in pharma or healthcare.
  • Strong analytical background with the ability to translate data into business recommendations.
  • Proven experience in global or regional roles within matrix organizations.
  • Hands-on experience with CRM platforms and digital marketing automation tools.
  • Advanced proficiency in Power BI and Excel.
  • Fluent English is required.

Culture & Benefits

  • Competitive salary package including basic salary and performance bonuses.
  • Comprehensive healthcare programs and work-life balance initiatives.
  • Flexible working arrangements and remote work options.
  • Robust relocation support and tax assistance for foreign colleagues.
  • Access to professional development resources and training.

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