Customer Support Expert
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Customer Support Expert: Help e-commerce brands provide top-notch support through social media (Facebook, Instagram, TikTok, Twitter) and email with an accent on quick, accurate responses and personalized service. Focus on representing brands professionally, resolving customer requests, and delivering engaging experiences.
Location: Remote, work from anywhere
Company
Chatdesk (DBA ) helps leading e-commerce brands attract, support, and retain customers using an innovative AI platform for social, email, chat, and SMS.
What you will do
- Represent favorite brands on social media and other platforms
- Respond quickly and accurately to emails and messages
- Deliver meaningful, engaging customer experiences
- Resolve customer requests with care and professionalism
Requirements
- Strong written English skills
- Laptop/computer with reliable internet connection
- No prior customer service experience required
Nice to have
- Customer service or client support experience
- Fluency in additional languages (French, Italian, Spanish, Chinese)
Culture & Benefits
- Choose your own schedule
- Work from anywhere
- Support your favorite brands
- Unlimited earning potential with strong performance unlocking more opportunities
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