Salesforce Administrator (CRM)

TL;DR

Salesforce Administrator (Salesforce): Owning and optimizing SFDC instance for end-to-end sales, customer success, and support journeys with an accent on Sales, Service, and CPQ components. Focus on designing, configuring, and deploying solutions, managing projects, and collaborating on cross-functional initiatives to enhance tools, processes, and data.

Location: Remote from Argentina, Brazil, Chile, Colombia, Costa Rica, or Mexico; legal authorization to work in one of these countries required.

Company

Leading education technology company delivering AI-powered solutions for K-12 classroom learning, engagement, and assessment.

What you will do

• Design, configure, and deploy SFDC solutions and Sales tech stack tools to optimize sales motions and customer experience.
• Manage projects, sprint items, hot fixes, and day-to-day tasks for business continuity and growth.
• Collaborate with Sales, Marketing, and Finance on requirements gathering, scoping, and execution.
• Serve as functional owner of SFDC Sales, Service, and CPQ, transforming business needs into requirements.
• Act as trusted advisor to maximize benefits from SFDC and evolve the Sales and Support tech stack.

Requirements

• 2+ years managing Salesforce instances, projects, and initiatives with administrator-level knowledge (Sales, Service, CPQ), including workflow rules, advanced formulas, release management, data migration, and environments.
• Demonstrated end-to-end project management: scoping, requirements, design, development, deployment.
• Ability to learn systems by testing and evaluating setups, with strong quality assurance practices.
• Fluent English (written and verbal); proficiency in Spanish a strong plus.
• Legal authorization to work in Argentina, Brazil, Chile, Colombia, Costa Rica, or Mexico.

Nice to have

• Experience with Outreach, Gainsight, FormAssembly, Highspot.
• Salesforce Administrator, CPQ Administrator, or Service Cloud certifications.

Culture & Benefits

• Fully remote company.
• Work impacts company-wide areas and end users like sales teams and teachers.
• Part of collaborative team with training, enablement, project managers, admins, developers, and operators.
• Contract role not eligible for company-sponsored benefits.