D365 CE/CRM Administrator (Microsoft Dynamics 365)

TL;DR

D365 CE/CRM Administrator (Microsoft Dynamics 365): Managing and optimizing a Microsoft Dynamics 365 Customer Engagement system for a Professional Employer Organization with an accent on system configuration, data integrity, and user experience. Focus on API connectivity, C# plugin development, and Power Platform automation to support digital transformation.

Location: Remote or Hybrid, must be based in the USA (ideally near Tampa, Florida)

Salary: £100,000 – £130,000

Company

A fast-growing Professional Employer Organization (PEO) supporting small and mid-sized businesses across the United States.

What you will do

• Gather, analyze, and document CRM system requirements to align the platform with business needs.
• Configure and customize CRM functionality to support business processes and ensure data integrity.
• Maintain data quality, system integrations, migrations, and API connectivity.
• Perform ongoing system maintenance, troubleshooting, and performance optimization.
• Develop enhancements through configuration and C# plugin development.
• Support and train end users to improve CRM adoption across the organization.

Requirements

• 4 years of experience with Microsoft Dynamics CRM / Dynamics 365 Customer Engagement (D365 CE).
• Strong experience with Microsoft Power Platform (Power Apps, Power Automate).
• Hands-on experience with APIs, integrations, and system connectivity.
• Experience with C# and plugin development.
• Bachelor’s degree in Computer Science, IT, or a related field.
• Must be based in the USA.

Culture & Benefits

• Competitive base salary and quarterly bonuses.
• Company-paid medical, life insurance, and short/long-term disability.
• 401(k) with 4% employer match (immediately vested).
• Generous PTO and paid holidays.
• Remote work flexibility.