Enterprise Solutions Engineer - North America (AI)

TL;DR

Enterprise Solutions Engineer - North America (AI): Unlock the potential of voice AI platform for enterprise customers by architecting integrations and scaling technical solutions with an accent on bespoke support, demos, and self-service tools. Focus on collaborating with sales teams, identifying scalable patterns, and productizing common features for efficient customer deployment.

Location: Remote, United States (North America). Can be executed globally; optional offices in Bangalore, Dublin, London, New York, San Francisco, Tokyo, Warsaw.

Company

AI research and product company building voice AI platforms including ElevenAgents, ElevenCreative, and ElevenAPI, serving millions of users and thousands of enterprises.

What you will do

• Collaborate with Account Executives to enhance technical sales processes.
• Work directly with customer technical contacts to architect tailored solutions.
• Craft compelling technical demonstrations showcasing product value.
• Create enablement resources to boost sales team effectiveness.
• Build self-service tools and documentation for customer independence.
• Identify and productize common integration patterns with product teams.

Requirements

• Passionate about AI, technology, and hirify.global products
• Experience working directly with customers on technical problems
• Talent for identifying and scaling patterns
• Strong empathy for customers, sales, and product teams
• Strong technical background for architecting integrations
• Proficiency in Python, software development, architecture, and integration patterns
• Excellent communication skills adaptable to different audiences

Culture & Benefits

• High-velocity environment with rapid experimentation, autonomous teams, and minimal bureaucracy.
• Impact-focused, no job titles; AI-first approach across all functions.
• Professional development stipend and learning opportunities.
• Annual social travel stipend and company offsite in new locations.
• Monthly co-working stipend if not near main hubs.
• Global team prioritizing talent over location.