Accounts Receivable Representative

TL;DR

Accounts Receivable Representative: Handling all accounts receivable functions including tracking assigned accounts, identifying outstanding debts, and planning recovery actions with an accent on heavy phone activity with customers and negotiating payoff deadlines or payment plans. Focus on investigating discrepancies, resolving complaints, updating databases, and alerting supervisors on uncollectible accounts.

Location: Cumberland, RI, US, 02864

Company

hirify.global Corporation provides products and services like uniforms, mats, restroom supplies, and safety products to help businesses keep facilities clean and safe. Headquartered in Cincinnati, OH, it is a Fortune 500 company.

What you will do

• Track assigned accounts to identify and recover outstanding debts.
• Contact debtors via phone to check payment status and negotiate deadlines or plans.
• Handle customer questions, complaints, and resolve discrepancies.
• Build relationships with customers and regularly update account status in databases.
• Alert supervisors about customers unwilling or unable to pay and comply with legal actions if needed.

Requirements

• Location: Cumberland, RI, US, 02864
• High School Diploma/GED.
• 2+ years' collections experience.
• Ability to handle confidential information professionally to meet collections goals.
• Proficiency with Microsoft Office (Excel, Word, Outlook) and intranet/internet.

Nice to have

• Accuracy and attention to detail.
• Excellent customer service skills.
• Experience with SAP and AS400.

Culture & Benefits

• Competitive pay.
• Comprehensive medical, dental, vision benefits with options including zero-cost plan.
• 401(k) with company match, profit sharing, ESOP.
• Disability, life, AD&D insurance 100% company paid.
• Paid time off and holidays.
• Skills development, training, and career advancement opportunities.