Staff Software Engineer (Grafana Databases, Managed Services)

TL;DR

Staff Software Engineer (Grafana Databases, Managed Services): Operating and evolving shared production-critical infrastructure powering Grafana Cloud’s database products (Mimir, Loki, Tempo) with an accent on high-throughput multi-cloud streaming clusters and analytical/storage systems. Focus on diagnosing cross-layer failure modes, designing safe upgrade strategies, improving observability and automation, and leading reliability initiatives at massive scale.

Location: Remote from Ireland time zones only

Salary: EUR 104,000 - 124,800

Company

Remote-first open-source company building observability solutions with Grafana Cloud and Enterprise Stack for metrics, logs, and traces.

What you will do

• Operate and evolve 100+ multi-cloud WarpStream clusters and related database infrastructure.
• Diagnose and eliminate cross-layer failure modes like object storage latency and query regressions.
• Design safe upgrade, rollout, and migration strategies at scale.
• Improve observability, automation, and operational ergonomics.
• Partner with database and platform teams on scaling, partitioning, and performance.
• Serve as escalation point, handle on-call, and own vendor relationships.
• Define technical direction, lead initiatives, establish SLOs, and mentor engineers.

Requirements

• Located in Ireland time zones.
• 8+ years engineering experience in SRE, platform, production, infrastructure, or distributed systems.
• Experience with high-throughput streaming systems (Kafka, Redpanda, WarpStream), analytical/storage backends, or large-scale databases.
• Strong Kubernetes in AWS/GCP/Azure; IaC (Helm, Terraform, Jsonnet).
• Proficiency in systems language (Go preferred); Linux internals, networking, cloud storage.
• Experience leading technical efforts, incident response, post-mortems.
• Clear communication for remote collaboration across regions.

Culture & Benefits

• 100% remote global culture with high trust, autonomy, and transparent communication.
• RSUs for all roles, equity ownership, and balanced on-call (12 daylight hours).
• 30 days annual leave plus 3 shutdown days; comply with local legislation.
• AI coding assistants with company budget; access to frontier models.
• In-person onboarding; career growth pathways and approachable leadership.
• Open-source roots, innovation-driven environment, empowered teams.