Fiat Operations Specialist

TL;DR

Fiat Operations Specialist (Payments): Manage client fiat funds rebalancing, internal transfers, business bank withdrawals and deposits with an accent on financial reporting and second-line customer support. Focus on handling complex payment issues, managing Jira workflows, and resolving technical problems efficiently.

Location: Remote, working hours: Monday–Friday, 09:00–18:00 (London time, GMT)

Company

hirify.global provides crypto payment solutions handling fiat and crypto liquidity.

What you will do

• Perform rebalancing of client fiat funds and execute internal transfers between safeguarding and crypto liquidity accounts
• Process business bank withdrawals and deposits, including credit and return transfers
• Prepare financial and operational reports for internal and external inquiries
• Provide second-line support for payment-related issues and complex cases
• Manage operational workflows and tasks in Jira
• Respond to technical issues and ensure efficient resolution

Requirements

• At least 1 year of relevant experience, preferably in financial operations or payments
• Understanding of bank transfers, payment methods, and transaction processing
• Strong attention to detail and accuracy, ability to work with numbers
• Analytical mindset to solve problems and improve processes
• Experience in business communication and client interaction
• High responsibility, reliability, and self-discipline
• English proficiency at B2 level or higher

Culture & Benefits

• Remote work with fixed hours Monday–Friday, 09:00–18:00 GMT
• Professional team and career growth opportunities
• Supportive management with data-driven decisions
• Comfortable working environment
• Willingness to learn encouraged