Medical Virtual Assistant (Medical Billing)

TL;DR

Medical Virtual Assistant (Medical Billing): Providing administrative, scheduling, and medical billing support for a U.S.-based mental health practice with an accent on insurance claims and billing reconciliation. Focus on managing EHR systems, coordinating client appointments, and ensuring accurate payment records.

Location: Must be based in South Africa or the Philippines

Salary: $700 - $800 per month

Company

hirify.global is a professional virtual assistant agency providing specialized operational support to businesses and practitioners.

What you will do

• Manage client communication, handle incoming calls, and coordinate appointments.
• Execute daily insurance claim submissions via EHR systems.
• Perform billing reconciliation and follow up on unpaid or rejected claims.
• Collect co-payments and communicate with insurance providers.
• Maintain accurate records and data entry within the EHR system.
• Develop and update communication templates and scripts.

Requirements

• Medical billing experience is non-negotiable.
• Must be based in South Africa or the Philippines.
• Ability to work in CST (Central Standard Time) working hours.
• Strong English communication skills with a clear, easy-to-understand accent.
• Proven experience in healthcare administration.
• High attention to detail and ability to follow structured SOPs.

Nice to have

• Experience with SimplePractice or TherapyNotes.
• Proficiency in Google Workspace (Docs, Sheets, Drive, Gmail).

Culture & Benefits

• 100% remote work environment.
• No activity tracking software used.
• Birthday bonus ($50).
• Testimonial bonus ($200).
• Monthly entry raffle ($500).