IT Help Desk Specialist

TL;DR

IT Help Desk Specialist (System Engineering): Providing technical support and maintaining office infrastructure for local and regional end-users with an accent on endpoint management and AV systems support. Focus on resolving hardware and software issues, optimizing internal IT processes, and ensuring high availability of collaborative tools.

Location: Netanya, Israel (Onsite)

Company

hirify.global is a leading global omnichannel advertising platform leveraging predictive AI to connect high-quality media, creative, and addressable measurement.

What you will do

• Support end-users with daily technical needs and troubleshooting.
• Maintain and manage office infrastructure, AV systems, and endpoints.
• Document, track, and monitor issues using ticketing systems.
• Collaborate with global IT teams to implement standardized processes.
• Contribute to the stability of enterprise services like Google Workspace, Zoom, and O365.

Requirements

• English proficiency is mandatory.
• Must be based in or able to work onsite in Netanya.
• 2-3 years of relevant IT experience.
• Experience managing endpoints (primarily Mac, some Windows).
• Knowledge of basic networking, switching (VLAN), routing, DNS, and DHCP.
• Familiarity with audiovisual systems support for events and meetings.

Nice to have

• Experience in fast-paced international corporate environments.
• Proactive mindset and strong communication skills.

Culture & Benefits

• Parking reimbursement provided.
• Access to mentorship programs and internal learning tools.
• Pet-friendly office environment.
• Regular happy hours and social events.
• Fully stocked kitchen.