Implementation Lead (SaaS)

TL;DR

Implementation Lead (SaaS): Taking ownership of the end-to-end implementation process for a B2B platform with an accent on project methodology optimization, risk management, and client onboarding. Focus on scaling the implementation function, guiding customers through change, and collaborating with cross-functional teams to ensure successful product adoption.

Location: Must be based within +/- 2 hours of Central European Time (Remote in Germany, or hybrid in Munich/Berlin).

Salary: €57,600 – €77,400.

Company

hirify.global is a fast-growing B2B software company providing an all-in-one supply chain platform for the electronics industry.

What you will do

• Develop and optimize implementation project methodologies, workflows, and internal resources.
• Manage end-to-end customer onboarding, ensuring robust project planning and stakeholder alignment.
• Proactively identify and mitigate project risks to ensure successful go-lives and value realization.
• Guide customers through change and process adoption to ensure effective platform usage.
• Establish strong feedback loops with Product, Marketing, and Customer Success teams.
• Prepare for a transition into a formal Team Lead role by mentoring and strategy development.

Requirements

• Fluent in German and English is mandatory.
• Proven experience in software implementation or B2B SaaS project management.
• Ability to manage complex stakeholder relationships and guide customers through change.
• Willingness to dive deep into the electronics industry domain.
• Must be located within the +/- 2h time zone remote work area.

Culture & Benefits

• Flexible working environment with options for fully remote, hybrid, or office-based work.
• Individualized professional development with no fixed budget for education and training.
• Competitive compensation package including attractive virtual stock options.
• Commitment to psychological safety, mental health, and employee wellbeing.
• Parent support program contributing to childcare costs.