Senior Product Operations Manager (SaaS)

TL;DR

Senior Product Operations Manager (SaaS): Driving operational excellence by optimizing product development workflows, team rituals, and cross-functional coordination with an accent on alignment with company objectives and timely delivery. Focus on improving tooling and automation, analyzing reporting and metrics, and managing risks and dependencies across teams.

Location: London, England, United Kingdom. Benefit from a flexible hybrid work setup.

Company

hirify.global is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale.

What you will do

• Drive operational excellence by optimizing product development workflows, team rituals, and cross-functional coordination.
• Lead program execution for complex product operations initiatives, ensuring alignment with company objectives and timely delivery.
• Improve tooling and automation by identifying, implementing, and maintaining systems that streamline workflows and reduce manual effort.
• Analyze reporting and metrics to generate insights and partner with Business Analysts on improvement initiatives.
• Facilitate cross-functional communication across product, design, engineering, marketing, and customer success.
• Collaborate globally with distributed teams across time zones and cultural contexts.

Requirements

• 5+ years of experience in Product Operations, Program Management, or a similar role, ideally in a B2B SaaS company.
• Experience with tools such as Jira, Confluence, Asana, and Coupa, plus data/reporting platforms (e.g., Looker, Tableau, Google Sheets).
• Strong analytical skills with the ability to define and track operational KPIs.
• Systems-thinking mindset with strong organizational skills, attention to detail, and strategic perspective.
• Excellent communication and stakeholder management skills, with the ability to influence across all levels.
• Experience working with globally distributed teams.

Nice to have

• Familiarity with change management practices.
• Exposure to technical domains (e.g., automation, AI/ML, personalization, analytics) is a plus.

Culture & Benefits

• Join an ambitious tech company reshaping the way people build digital experiences.
• Full-time employees receive stock options to share in the success of our company.
• Comprehensive healthcare (health/dental/vision) coverage for you and your dependents.
• Generous paid time off, including vacation days, sick days, education days, compassion days, and volunteer days.
• Annual education budget to support your career growth.
• Monthly communication (phone/internet) stipend and hardware reimbursement.