Design Thinking Strategist

TL;DR

Design Thinking Strategist: Serving as a human-centered design leader, helping product, project, and portfolio teams discover new opportunities and deliver products that people love and that drive business value across the entire product cycle with an accent on user empathy, business understanding, and technology advocacy. Focus on facilitating workshops, analyzing research, and leveraging user stories to communicate user needs and potential opportunities.

Location: Hybrid/Onsite - Charlotte, NC

Company

hirify.global has an opening.

What you will do

• Act as primary design consultant and creative strategy leader, serving as central point-of-contact for project teams, product partners, and decision-makers.
• Deliver relevant artifacts like journey maps and research synthesis to communicate user needs and potential opportunities.
• Create and facilitate workshops to establish business and product goals, frame problems, prioritize needs, and brainstorm solutions.
• Connect regularly with product managers and product owners to support new feature development and product strategy.
• Work closely with change management teammates to highlight user pain points and potential areas of resistance.
• Ensure UX designers understand the problem space, current state, and needs, and consult with them in creating and testing potential solutions.

Requirements

• Collaborative maker with experience creating psychologically safe environments where people can innovate.
• Embraces the unknown with a bias towards action in ambiguous environments.
• Work closely and iteratively with users/customers and internal, interdisciplinary teams including Product Designers, Product Owners, Agilist and Technologists.
• Leverage needs of users in ways that produce measurable value and understand ways technology and scope can impact the final results.
• Able to balance practical realities of product work with the crucial nature of ‘The Art of the Possible.’