Salesforce Ba/Admin (Sales Cloud & Agentforce)

TL;DR

Salesforce BA/Admin (Sales Cloud & Agentforce): Serving as a bridge between business stakeholders and the Salesforce platform, combining business analysis with hands-on configuration and administration. Focus on translating business requirements into scalable Salesforce solutions within Sales Cloud, owning platform configuration, reporting, automation, and AI feature enablement.

Location: Remote (US). Availability to work in US CST/EST time zones. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time

Company

hirify.global is a full-service consulting firm delivering predictable outcomes and high-quality solutions to clients.

What you will do

• Partner with sales ops, sales leadership, and operations to elicit, document, and prioritize Salesforce requirements.
• Own day-to-day Salesforce administration, including user management, profiles, roles, permission sets, and security model.
• Build and maintain reports and dashboards for sales leadership covering pipeline, activity, conversion, and forecasting.
• Configure and deploy Agentforce AI agents within Sales Cloud, building agent actions, prompt templates, and grounding data.
• Collaborate with operations and sales functions and the broader technology organization.
• Maintain platform documentation including data dictionary, process maps, and release notes.

Requirements

• Salesforce Administrator certification (ADM-201) required; Advanced Admin (ADM-211) or Platform App Builder a strong plus.
• 5+ years hands-on Salesforce administration experience in a Sales Cloud environment.
• Demonstrated business analysis experience, including requirements gathering, user story writing, and stakeholder facilitation.
• Deep expertise building reports and dashboards for sales leadership: cross-object reports, summary formulas, custom report types.
• Proven experience with Flow Builder, custom objects/fields, validation rules, and page layouts.
• Strong requirements-gathering skills, able to work directly with sales ops, sales leadership, and RevOps.

Nice to have

• CRM Analytics (Einstein Analytics / Tableau CRM) hands-on experience.
• Light Apex knowledge or experience coordinating developer handoffs when declarative limits are reached.
• Experience with API-based CRM integrations (REST/JSON).
• Background in PEO, HCM, or payroll industry.
• Experience in a PE-backed, growth-stage technology organization.

Culture & Benefits

• Equal Opportunity Employer committed to fostering a diverse and inclusive workplace.
• Welcomes applicants from all backgrounds and experiences.
• Considers qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.