Software Engineer, Backend (AI)

TL;DR

Software Engineer, Backend (AI): Building and maintaining scalable backend architectures for AI Agent solutions with an accent on cloud performance, API robustness, and system reliability. Focus on integrating high-volume AI models into production environments and optimizing server-side data processing.

Location: Must be based in the US or Canada

Company

hirify.global is an AI-driven platform that empowers contact centers to improve customer interactions by combining human intelligence with advanced AI agents.

What you will do

• Design and maintain robust, scalable backend architectures for AI agents.
• Collaborate with cross-functional teams to integrate AI models into production solutions.
• Enhance system scalability, reliability, and server response times under heavy loads.
• Implement security and cost-reduction strategies for backend infrastructure.
• Work with containerized applications and cloud environments to support high-performance services.

Requirements

• Bachelor’s degree in Computer Science or a related field.
• Must be based in the US or Canada.
• 2+ years of experience in backend architecture and cloud services.
• Experience designing robust APIs (gRPC, REST) and optimizing SQL/NoSQL database schemas.
• Proficiency with containerization (Docker, Kubernetes) and microservices architecture.
• Knowledge of cloud platforms like AWS, Azure, or Google Cloud.

Nice to have

• Experience working with Virtual Agent or AI Agent systems.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance plans.
• Paid parental leave.
• Monthly Health & Wellness allowance.
• Work from home office stipend.
• 3 weeks of PTO (Canada).