Digital Operations Analyst

TL;DR

Digital Operations Analyst: Ensuring smooth execution of production data pipelines and partner integrations across AWS, Airflow, and EMS with an accent on monitoring, incident management, and quick engineering fixes. Focus on maintaining dashboards, alerts, and runbooks to drive long-term stability and reliability improvements.

Location: Hybrid

Company

hirify.global is a global data and technology company, powering opportunities for people and businesses around the world.

What you will do

• Monitor scheduled and event‑driven production runs to deliver operational excellence.
• Diagnose failures, manage incidents, and maintain dashboards, alerts, and runbooks.
• Apply quick, small‑scale engineering fixes to keep services running smoothly.
• Support onboarding of new partners and data feeds using templated configurations.
• Communicate clearly with stakeholders and provide timely status updates.
• Contribute to root‑cause analysis and drive long‑term stability and reliability improvements.

Requirements

• Operational knowledge of AWS (S3, Lambda, ECS/EKS, CloudWatch, IAM basics).
• Familiarity with Airflow DAGs, scheduling, and log interpretation.
• Practical Python skills for debugging and operational scripting.
• Understanding of ETL concepts and data pipeline workflows.
• Ability to read logs/exceptions and diagnose production run failures.
• Incident management experience with clear, structured communication.

Nice to have

• Experience with ITSM tools (e.g., ServiceNow/Jira) and contribution to RCA.
• Experience maintaining dashboards/alerts/runbooks (e.g., CloudWatch metrics & alarms).
• Familiarity with Git and code hygiene for small operational fixes.
• Understanding of structured data formats and validation (CSV, JSON, XML).

Culture & Benefits

• Personal development opportunities supported by learning programs and unlimited access to online educational resources.
• Excellent work conditions with a friendly environment and recognized team spirit.
• Social benefit package including life insurance, food vouchers, additional health insurance, and other benefits.
• Work-life balance with 25 days paid vacation, an additional day off for your birthday, and extra paid days for participation in social responsibility events.
• Opportunity for flexible working hours and home office.