Technical Implementation Engineer

TL;DR

Technical Implementation Engineer: Delivering customer onboarding and implementation projects across the hirify.global product stack with an accent on hands-on technical delivery. Focus on collaborating with senior team members on complex solution design and architecture.

Location: This position is based in New Jersey, Raleigh or Philadelphia and candidates should reside within reasonable commuting distance to the office, as this role requires on-site presence at least three days per week.

Company

hirify.global is on a mission to Raise The Bar™️ for the legal profession by delivering transformational and globally-trusted solutions to law firms and corporate legal teams worldwide.

What you will do

• Lead and deliver standard onboarding and implementation projects end-to-end.
• Execute technical tasks including configuration, deployment, validation, and optimisation.
• Work directly with customers during implementation phases, including leading technical discussions where appropriate.
• Produce and maintain high-quality technical documentation, including implementation guides and configuration records.
• Troubleshoot and resolve technical issues during onboarding and delivery.
• Identify and contribute to improvements in delivery processes, tooling, and documentation.

Requirements

• Strong working knowledge of Microsoft 365, Azure, and Power Platform including Entra ID, identity and security concepts, and Microsoft Fundamentals (MS 900, AZ900, SC900).
• 3 years proven experience delivering technical implementations or onboarding projects.
• Ability to work independently on standard delivery tasks and projects.
• Solid troubleshooting and problem-solving skills.
• Strong communication skills with customer-facing experience.
• Ability to manage priorities and deliver work to deadlines.

Nice to have

• Microsoft Certified: Azure Administrator Associate (AZ-104).
• Exposure to DevOps, CI/CD, or automation practices.
• Experience working in Professional Services or a customer delivery environment.
• Awareness of legal technology environments.

Culture & Benefits

• Emphasis on helping each other grow, doing the right thing always, and being part of a journey to amplify impact, creating an exciting and fulfilling work environment.
• Our people commitment is based on what employees love most about being part of the team, focusing on tools that matter to the difference-makers in the legal world and amplifying their impact.
• Global company with ambitious goals and unlimited opportunities, offering a dynamic and diverse work environment where employees can grow, listen, empathize, and problem-solve together.
• Experience peace of mind with our health insurance, retirement savings plans, generous paid time off, and a supportive work-life balance.
• We provide career paths and opportunities for professional development, allowing employees to progress through various technical and leadership roles.