Product Owner, Api Portals & Partner Experience (Network Apis)

TL;DR

Product Owner, API Portals & Partner Experience (Network APIs): Responsible for the design, development, and continuous improvement of digital platforms enabling Proximus Global’s Network API ecosystem with an accent on developer experience. Focus on scalable, automated, and customer-centric platforms enabling real-time onboarding, integration, discovery, and consumption of APIs.

Location: Belgrade

Company

Proximus Global, combining the strengths of hirify.global, BICS, and Route Mobile, is transforming the future of communications and digital identity.

What you will do

• Own the vision, backlog, and delivery of API portals and partner platforms.
• Translate product manager roadmaps and requirements into clear epics and user stories.
• Ensure platforms are designed with an "automation-first" principle, targeting 100% automation of all possible processes.
• Enable real-time capabilities across all user journeys.
• Design platforms to natively capture and measure customer satisfaction metrics.
• Identify bottlenecks and continuously optimize platform workflows.

Requirements

• 2–5 years of experience as a Product Owner, Product Manager, or similar role in digital platforms, APIs, or developer ecosystems.
• Bachelor’s or Master’s degree in Telecommunications, Computer Science, Engineering, or a related field.
• Strong understanding of API ecosystems, developer portals, and platform-based products and self-service customer journeys.
• Hands-on experience working with API technologies, including REST, HTTP, JSON, XML, and authentication mechanisms.
• Strong experience working in Agile/Scrum environments, including hands-on use of tools such as JIRA.
• Mindset focused on automation and scalability, with an understanding of real-time systems and self-service platforms.

Culture & Benefits

• Good compensation and benefits package.
• Development opportunities.
• Challenging but also a friendly working environment.