Order Management (AI)

TL;DR

Order Management (AI): Spearheading the development and scaling of international order management processes while solving complex, cross-functional challenges with an accent on accuracy, completeness, and timeliness. Focus on driving critical financial infrastructure improvements and collaborating across the organization.

Location: Hybrid, Dublin, IE. Expect all staff to be in one of our offices at least 25% of the time.

Salary: €140.000 - €170.000 EUR

Company

hirify.global’s mission is to create reliable, interpretable, and steerable AI systems.

What you will do

• Drive aspects of order management and billing operations, ensuring accuracy, completeness, and timeliness.
• Independently resolve complex billing scenarios, including contract modifications, usage disputes, and non-standard pricing structures.
• Lead comprehensive User Acceptance Testing (UAT) for new product launches and influence product introduction processes.
• Support monthly accounting close activities, including contract review, usage validation, invoice verification, journal entries, and analytics.
• Identify and implement process improvements to enhance efficiency, scalability, and overall customer experience.
• Establish and maintain robust controls and segregation of duties within order management and billing operations.

Requirements

• Bachelor's degree in Accounting, Finance, or related field.
• 7+ years of progressive experience in Billing/Order Management within high-growth SaaS/technology companies, including 5+ years in a reviewer role.
• Working knowledge of ASC 606 revenue recognition principles.
• Expert understanding of Quote-to-Cash processes for SaaS, covering both subscription and consumption-based business models across B2B and B2C products.
• Extensive experience with contracting systems, billing platforms, payment processors, and ERP systems.
• Outstanding communication and interpersonal skills.

Nice to have

• Professional accounting qualification (ACA, ACCA, CIMA or equivalent).
• Exceptional organizational skills with meticulous attention to detail.
• Proactive problem-solver who can identify opportunities for process optimization.
• Adaptability to thrive in fast-paced, ambiguous environments.
• Data-driven approach to business process development; SQL and database experience a plus.

Culture & Benefits

• Competitive compensation and benefits.
• Optional equity donation matching.
• Generous vacation and parental leave.
• Flexible working hours.
• Lovely office space in which to collaborate with colleagues.