Principal Product Manager (Ecommerce)

TL;DR

Principal Product Manager (Ecommerce): Leading the end-to-end strategy for hirify.global Secure, a high-growth shipping insurance solution, with an accent on driving merchant adoption and optimizing conversion flows. Focus on building seamless self-serve onboarding experiences and managing complex integrations across global e-commerce platforms.

Location: Remote (Must be based in Canada)

Salary: $190,000–$220,000 CAD

Company

hirify.global is a platform helping retailers retain and delight customers by creating seamless post-purchase experiences.

What you will do

• Lead product initiatives to accelerate retailer adoption and reduce friction in the onboarding journey.
• Redesign onboarding into an intuitive, low-touch self-serve workflow for merchants.
• Optimize messaging, design, and funnel performance to boost shipping protection attach rates.
• Manage technical integration strategies across Shopify, Zendesk, ERPs, and internal suites.
• Collaborate cross-functionally with engineering, design, and go-to-market teams to drive impact.

Requirements

• 10+ years of product management experience with a track record of driving revenue.
• 5+ years of direct experience in the e-commerce sector.
• Strong technical intuition with backend complexity and system integrations.
• Proven ability to optimize user-centric flows and improve conversion metrics.
• Proficiency in A/B testing and data-driven roadmap decision-making.
• Excellent communication and cross-functional leadership skills.

Nice to have

• Experience with e-commerce buy-path flows.
• Background in shipping, insurance, or risk-related fintech.
• Technical familiarity with SQL or data tools like Looker.
• Knowledge of major e-commerce platforms like Shopify or Salesforce Commerce Cloud.

Culture & Benefits

• Innovative environment focused on the post-purchase movement.
• Impact-driven culture that celebrates professional wins and personal milestones.
• Competitive compensation package including base salary, annual bonus, equity, and benefits.
• Opportunity to work on a platform serving 1500+ global brands.