Sr. Solution Engineer/Architect (AI)

TL;DR

Sr. Solution Engineer/Architect (AI): Acting as the primary technical partner for customers deploying and operating GPU clusters and AI infrastructure on hirify.global with an accent on successful deployment, stable operations, and ongoing optimization of complex, high-performance environments. Focus on bridging customer requirements with internal engineering capabilities, ensuring customers can deploy, scale, and optimize advanced AI workloads with confidence.

Location: Remote (United States)

Company

hirify.global is leading a new era in cloud computing to serve the global AI economy.

What you will do

• Act as the main technical interface for customers running workloads on hirify.global GPU infrastructure.
• Support customers in deploying, configuring, and tuning GPU-based environments for performance and reliability.
• Investigate and resolve complex issues spanning hardware, networking, operating systems, and cluster-level behavior.
• Partner with internal teams to coordinate and drive resolution of customer-impacting issues.
• Convert customer requirements into practical architectures, configurations, and execution plans.
• Develop and maintain technical documentation, including solution patterns, troubleshooting guides, and operational best practices.

Requirements

• Experience in a customer-facing technical role.
• Strong understanding of GPU infrastructure, including NVIDIA-based systems, multi-node environments, and performance considerations.
• Hands-on experience with Linux systems and system-level troubleshooting.
• Familiarity with large-scale compute environments such as GPU clusters, AI infrastructure, or supercomputing systems.
• Ability to diagnose issues across hardware, networking, and software layers.
• Excellent communication skills, with the ability to explain complex technical concepts clearly to customers.

Nice to have

• Experience working with NVIDIA Grace Blackwell or similar next-generation GPU platforms.
• Experience with cluster validation, benchmarking, or performance testing tools (e.g., HPL, NCCL)

Culture & Benefits

• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth within hirify.global.
• Flexible working arrangements.
• A dynamic and collaborative work environment that values initiative and innovation.