TL;DR
Senior Technical Evangelist - AI (Cybersecurity): Establishing hirify.global as a category leader in AI Trust and AI assurance through original technical insights and frameworks with an accent on AI testing frameworks, LLM and agentic AI evaluation, AI reliability and governance, and CX observability for AI systems. Focus on translating complex platform capabilities into clear technical narratives for developers, architects, and technical decision-makers.
Location: Remote (US)
Salary: $190,000 - $220,000 a year
Company
hirify.global is the global leader in AI-powered customer experience assurance, committed to eradicating bad CX.
What you will do
- Establish hirify.global as a category leader in AI Trust and AI assurance through original technical insights and frameworks.
- Translate complex platform capabilities into clear technical narratives for developers, architects, and technical decision-makers.
- Engage with developers, AI engineers, and platform architects building conversational AI and CX platforms.
- Provide structured feedback from customers, partners, and developers to influence product roadmap and developer experience.
- Support Sales Engineering, Partners, and Customer Success with deep technical expertise.
Requirements
- Deep understanding of AI/ML systems, APIs, and cloud architectures
- Hands-on experience with LLMs, conversational AI, or AI agents
- Strong familiarity with software development and developer ecosystems
- 10+ years in roles such as Technical Evangelist, Developer Advocate, Solutions Architect, Technical Product Leader, or AI Architect
- Demonstrated ability to influence technical communities and industry conversations
- Exceptional communicator who can simplify complex systems and inspire technical audiences
Nice to have
- Python, JavaScript, or similar languages
- Experience with AI evaluation, testing frameworks, or observability tools
- Knowledge of contact center platforms (Genesys, NICE, Five9, Zoom, etc.)
Culture & Benefits
- Flexible work environment and competitive compensation
- Results-oriented, fast-paced and focused on continuous improvement culture
- Committed to diversity, inclusion, and an authentic workplace
- Emphasis on family-first, team-oriented, and positive atmosphere
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