TL;DR
Investor Relations Analyst (Fintech/SaaS): Supporting a rapidly growing client base by managing investor and advisor inquiries and assisting fund managers with fundraising on a technology platform with an accent on client satisfaction and operational efficiency. Focus on delivering timely responses, managing fund closings, and collaborating cross-functionally in a fast-paced environment.
Location: Salt Lake City, Utah, United States, office work Monday-Thursday with remote flexibility on Friday
Salary: $60,000–$85,000
Company
hirify.global is a fintech company providing a technology platform for alternative investments and wealth management.
What you will do
- Manage inbound client and advisor inquiries via phone and email, ensuring high client satisfaction and timely issue escalation.
- Support fund managers in fundraising efforts by assisting clients through subscription processes and managing fund closings.
- Collaborate with cross-functional teams to optimize user experience on the hirify.global platform.
- Assist senior management with special projects supporting business growth.
Requirements
- Bachelor’s degree and 2-5 years of experience in financial services, preferably in client service or investor relations within alternative investments.
- Strong organizational, communication, and presentation skills.
- Experience with SaaS platforms and wealth management firms preferred.
- Proficiency in Microsoft Office, especially Excel and PowerPoint.
- Able to manage phone queue during operating hours 8:30am-6:00pm MST.
- Location: Must work from Salt Lake City office Monday-Thursday with remote work allowed on Friday.
Culture & Benefits
- Comprehensive benefits including employer-matched retirement plan, fully paid dental, vision, telemedicine, and mental health counseling.
- Equity and annual performance bonus for full-time employees.
- Unlimited paid time off (PTO) and parental leave.
- Flexible hybrid work schedule with office presence required Monday-Thursday.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →