Technical Architect

TL;DR

Technical Architect: Designing and implementing complex technical solutions and integrations, acting as a technical advisor between hirify.global and customer's product and engineering teams with an accent on data strategies and customer-centric use case design. Focus on architecting integrations, ensuring adherence to security best practices, and maximizing customer adoption and retention of the hirify.global platform.

Location: New York City, United States

Salary: $99,450 - $112,500/year

Company

hirify.global is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.

What you will do

• Serve as a trusted, deeply technical advisor, owning projects and workstreams of technical strategy across the customer lifecycle.
• Design and implement bespoke, complex technical solutions and integrations to meet unique customer needs and drive tangible business value.
• Act as a technical conduit between hirify.global and customer’s product and engineering teams.
• Build best-in-class solutions and document those for future automation and iterative deployment.
• Maximize customer adoption, retention, and time-to-value by ensuring the most effective and efficient technical implementation of the hirify.global platform.

Requirements

• 3+ years of experience in a technical role such as Solutions Architect, Technical Architect, Technical Account Manager, Implementation Consultant, or a related field.
• 3+ years of technical experience managing complex customer environments with a strong product command and deep technical domain knowledge of SaaS, Mobile, APIs, and Programming.
• Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
• Excellent communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences.
• Ability to manage multiple competing, complex technical priorities effectively under time constraints in a fast-paced environment.
• Experience working cross-functionally with Sales, Product, Engineering, and Customer Success teams.

Culture & Benefits

• Competitive compensation that may include equity.
• Flexible paid time off.
• Comprehensive benefit plans covering medical, dental, vision, life, and disability.
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend.
• A curated in-office employee experience, designed to foster community, team connections, and innovation.
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®.