Resilience Manager

TL;DR

Resilience Manager (Cybersecurity): Leading and developing a team of risk partners who support hirify.global’s business and technology areas globally with an accent on Operational Risk, BCM, Crisis Management and TPRM. Focus on orchestrating risk coverage at scale and translating complex risks into clear decision points for executive forums.

Location: Hybrid 2-3 times/week in São Paulo, Brazil

Company

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia.

What you will do

• People Management covering Operational Risk, BCM, Crisis Management, and TPRM, ensuring consistent judgment and high-quality risk advisory across domains and regions.
• Oversee Operational Risk governance, challenging first-line assessments and validating control effectiveness.
• Govern BCM and Crisis Management frameworks, ensuring scalable continuity strategies and effective crisis playbooks.
• Provide second-line oversight of Third-Party Risk, ensuring risk-based due diligence, monitoring, and escalation for critical vendors and cloud providers.
• Define and monitor risk intelligence and KRIs, delivering data-driven insights to senior management and Risk Committees.
• Represent Global NFR in executive and regulatory forums, supporting audits and supervisory interactions.

Requirements

• Experience in Non-Financial Risk, Operational Risk, BCM, Crisis Management, Technology Risk and/or Third-Party Risk, with proven people-leadership experience managing risk partners or advisory teams.
• Strong expertise in operational resilience in complex, digital or cloud-based environments.
• Demonstrated ability to lead through influence and apply sound risk judgment.
• Excellent executive communication skills.
• Experience operating in regulated and global environments, including interaction with auditors and regulators.
• Advanced English (written and verbal) required; international experience is highly desirable.

Culture & Benefits

• Chance of earning equity at hirify.global.
• Psychological, Financial and Legal Assistance Program.
• Language Course Program.
• Our learning platform of courses.
• 30 days of paid vacation.