Senior Microsoft Dynamics 365 CRM Consultant

TL;DR

Senior Microsoft Dynamics 365 CRM Consultant: Identifying and documenting solutions built on Microsoft Dynamics 365 CRM using Power Apps to help clients meet business objectives with an accent on client success and process improvement. Focus on configuring the Power Apps Dynamics 365-based solution and Altai Web Portal components, leveraging Power Automate, and driving project success.

Location: This is a fully remote position, however staff must be available for occasional travel to visit a client site upon request and must be available to work during the hours of 8am – 6pm ET.

Company

Altai Systems, a Business Unit within Harris Corporation, delivers association-specific CRM software built on top of Microsoft Dynamics 365 CRM using the Power Apps suite of tools.

What you will do

• Lead clients through requirements analysis to understand business needs and objectives.
• Develop best practice business processes that fit the software.
• Create business process specifications and user stories.
• Configure Power Apps Dynamics 365-based solutions and Altai Web Portal components.
• Provide training to clients on product set-up and usage.
• Maintain accurate time and task tracking records.

Requirements

• 5+ years of experience designing and configuring business solutions within the Microsoft Dynamics 365 CRM platform.
• 5+ years conducting thorough discovery and gap analysis engagements.
• 5+ years creating detailed business documentation to support planned CRM implementations.
• Power Platform development experience including Power Apps, Dataverse, Power BI, and Power Automate.
• Excellent oral and written communication skills.
• Ability to manage multiple competing priorities and translate technical concepts for non-technical stakeholders.

Nice to have

• Microsoft certifications.
• Experience within the association industry.

Culture & Benefits

• Work remotely from home offices.
• Enjoy great pay and competitive benefits.
• Flexible work schedules.