AI Ops Specialist (AI)

TL;DR

AI Ops Specialist (AI): Supporting the operational lifecycle of AI agent deployments across EMEA with an accent on system monitoring, quality assurance, and cross-functional regional collaboration. Focus on troubleshooting agent performance, maintaining governance documentation, and driving adoption of AI-powered solutions through enablement and data-driven insights.

Location: Must be based in or able to work from London, United Kingdom

Company

hirify.global is a global data and AI company that provides a data intelligence platform for unifying and democratizing data, analytics, and AI.

What you will do

• Monitor AI system health and respond to operational escalations.
• Execute UAT/QA cycles and perform data validation using SQL or SOQL.
• Manage SOPs, governance frameworks, and process documentation.
• Partner with EMEA sales, marketing, and IT to align AI tools with regional business goals.
• Create and deliver enablement materials including playbooks, FAQs, and training guides.
• Track KPIs and support dashboard development to optimize agent performance.

Requirements

• Must have existing authorization to work in the United Kingdom.
• 1–2 years of experience in sales or marketing operations, or a related field.
• Working knowledge of sales tools, CRM platforms, and automation technologies.
• Familiarity with data analysis and reporting methodologies using SQL or SOQL.
• Strong attention to detail and ability to execute consistent operational processes.
• Clear communication skills for explaining technical concepts to business stakeholders.

Nice to have

• Experience with low-code or no-code platforms.
• Previous exposure to AI-driven tools or workflows.
• Proactive mindset focused on continuous process improvement.

Culture & Benefits

• Comprehensive benefits and perks tailored to the region.
• Opportunities to drive innovation in GTM strategies at a leading AI company.
• Commitment to a diverse and inclusive workplace culture.