Onboarding Manager (Fintech)

TL;DR

Onboarding Manager (Fintech): Managing the end-to-end onboarding process for merchants in a global fintech company with an accent on high-risk merchants' onboarding and acquiring requirements. Focus on navigating complex onboarding processes and maintaining high operational standards, including active communication with international teams.

Location: Remote

Salary: TBD

Company

Our client is a fintech company delivering modern payment solutions for global businesses, focusing on building flexible and scalable payment infrastructure tailored to complex merchant needs.

What you will do

• Lead merchant onboarding processes in line with acquiring and scheme compliance requirements.
• Collect, verify, and structure merchant documentation packages.
• Communicate with banks, compliance teams, and internal stakeholders throughout the onboarding process.
• Support the optimization and scaling of onboarding processes as the company grows.

Requirements

• 1-2+ years of experience in onboarding high-risk merchants within the payments or fintech industry.
• Practical experience working with acquiring banks and payment providers.
• Strong understanding of merchant onboarding workflows and documentation requirements.
• Ability to manage multiple onboarding cases simultaneously.
• Strong attention to detail and organizational skills.
• Strong communication skills and problem-solving mindset.

Culture & Benefits

• Opportunity to work in a fast-growing fintech environment.
• Exposure to global payment infrastructure and high-risk acquiring.
• Collaborative and international team environment.
• Flexible and dynamic work culture.
• Flexible working arrangements and supportive culture.