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обновлено 8 дней назад

Senior Software Engineer, Technical Support (AI)

Формат работы
remote (только India)
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
India

Описание вакансии

Текст:
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TL;DR

Senior Software Engineer, Technical Support (AI): Designing, building, and owning backend features for an AI-powered support troubleshooting platform with an accent on implementing AI tools to improve efficiency and automate workflows. Focus on deep-diving into complex technical problems, integrating disparate tools into a unified interface, and contributing to GenAI workflows.

Location: Remote from Hyderabad, India

Company

hirify.global is a product company providing a platform that helps customers realize the full potential of their services.

What you will do

  • Design, build, and maintain backend services using Python.
  • Own features end-to-end, from design through implementation and production support.
  • Build and evolve RESTful APIs used by frontend, 3rd party integrations, and internal consumers.
  • Implement pipelines to ingest and process unstructured and semi-structured data.
  • Contribute to GenAI workflows such as retrieval, summarization, and reasoning.
  • Help maintain backend services in production, debugging and resolving production issues.

Requirements

  • 6-8 years of backend software engineering experience.
  • Strong hands-on experience building backend systems in Python.
  • Experience designing and consuming RESTful APIs.
  • Good understanding of relational and NoSQL databases and data modeling.
  • Experience working with distributed or service-oriented systems.
  • Familiarity with any one of the cloud environments (AWS, Azure, or GCP).

Nice to have

  • Exposure to GenAI / LLM-based systems.
  • Experience with async processing, message queues, or background jobs.
  • Experience building internal platforms or productivity tools.

Culture & Benefits

  • Collaborate closely with peers and senior engineers.
  • Participate actively in code reviews, both as author and reviewer.
  • Contribute positively to team culture and shared ownership.
  • Deliver incremental value and maintain a high quality bar.